Project Overview
The Axiom project was initiated to streamline hospital communication and reduce operational chaos, directly improving patient care and response times. Hospitals often faced issues with fragmented communication systems, where staff use multiple devices—such as pagers, smart phones, cisco phones, tablets— to interact with colleagues across different departments.
Industry
Healthcare
Initial Go-to-
Market Timeline
This greenfield project took 2.5 years from conception to deployment, with a dedicated team at CanWill Athenaworks managing everything from development to installation. A year was spent in robust testing to ensure the system’s reliability in real-world hospital environments, using mock scenarios to simulate potential bugs and patient interactions.
Tech Stack
Frontend Technologies:
Backend Technologies:
Client Background
The client is a U.S.-based hospital group that faced key pain points around fragmented communication and delayed patient response times. Axiom was designed to address these issues by reducing the reliance on multiple devices and creating a unified communication platform.
Given the healthcare industry’s stringent compliance standards, the project had to meet regulatory requirements, especially HIPAA. While the system handles patient communication and room-specific alerts, it does not touch Electronic Health Records (EHR), reducing risk and maintaining strict compliance. Instead, it relies on de-identified MRNs to ensure privacy.
Consolidate these tools into a single device and application, making it easier for staff to communicate effectively for both medical and administrative tasks.
The solution would allow hospitals to manage everything from urgent medical alerts to routine maintenance issues like air conditioning problems—all through one app, helping to ensure timely responses across the board.
CanWill Athenaworks designed and developed Axiom using cutting-edge technologies to create a robust, HIPAA-compliant platform that integrates voice calls, messaging, and notifications into a sleek, intuitive user interface (UI).
One of the most significant innovations lies in the design. The system’s intuitive UI allows hospital staff to easily identify and respond to varying levels of urgency, such as pressing a Code Blue button that instantly alerts the appropriate personnel. This clear, efficient system prevents miscommunication and ensures the right staff are notified in time-sensitive situations.
